workspace.py 文件源码

def create_workflow(workspace, queues):
    defaultTarget = {
        'queue': queues['sms'].sid,
        'Priority': 5,
        'Timeout': 30
    }

    smsTarget = {
        'queue': queues['sms'].sid,
        'Priority': 5,
        'Timeout': 30
    }

    voiceTarget = {
        'queue': queues['voice'].sid,
        'Priority': 5,
        'Timeout': 30
    }

    default_filter = {
        'queue': queues['default'].sid,
        'Expression': '1==1',
        'Priority': 1,
        'Timeout': 30
    }

    voiceFilter = {
        'expression': 'selected_product=="ProgrammableVoice"',
        'targets': [voiceTarget, defaultTarget]
    }

    smsFilter = {
        'expression': 'selected_product=="ProgrammableSMS"',
        'targets': [smsTarget, defaultTarget]
    }

    config = {
        'task_routing': {
            'filters': [voiceFilter, smsFilter],
            'default_filter': default_filter
        }
    }

    callback_url = HOST + '/assignment'

    return CLIENT.taskrouter.workspaces(workspace.sid)\
                 .workflows.create(friendly_name='Sales',
                                   assignment_callback_url=callback_url,
                                   fallback_assignment_callback_url=callback_url,
                                   task_reservation_timeout=15,
                                   configuration=json.dumps(config))