transfer_knowledgebase.py 文件源码

def delete_all_zendesk_articles(self, category):
    '''
        delete all articles in the category being filled with UV articles
        for our app, we had multiple uservoice knowledge bases, and each gets put in a zendesk category
    '''

    print "**DELETING ALL SECTIONS/ARTICLES in destination category {}".format(category)
    url = '{}/api/v2/help_center/categories/{}/sections.json'.format(self.zendesk_url, category)
    response = requests.get(url, headers=self.headers, auth=self.credentials)
    if response.status_code != 200:
      print('FAILED to delete articles with error {}'.format(response.status_code))
      exit()
    sections = response.json()['sections']
    section_ids=list(section['id'] for section in sections)

    for section_id in section_ids:
      url = "{}/api/v2/help_center/sections/{}.json".format(self.zendesk_url, section_id)
      response = requests.delete(url, headers=self.headers, auth=self.credentials)
      if response.status_code != 204:
        print('FAILED to delete sections for category {} with error {}'.format(category, response.status_code))
        exit()