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Project Manager Interview Questions
Background
• What draws you to our company?
o Where do you feel you could contribute?
o What is it about our company that interests you?
o How do you see our company matching up with your career goals?
• Tell me about your last role.
o What did you like about it?
o Dislike?
o What was your greatest challenge in this role?
• What is your definition of Project Management?
o How do you know you are a good one?
• Have you ever made a big mistake as a Project Manager?
o What was it?
o How did it turn out?
• What is the largest project in terms of dollars and people you have led?
• What do you believe are the basic principles of software development?
o What software development methodologies are you most comfortable with?
o Are you familiar with XP?
Project Delivery
• Tell me about a time you had to manage a complex problem when you did not have in depth skills in the particular area.
o What was the situation?
o How did you approach it?
o How did you approach diagnosis and investigation of the problem to make sure you had all the facts?
o How did you resolve it?
o What did you do to make sure it stayed on track?
• Think of a situation when you had to make a hard technical decision.
o Describe the situation.
o How did you approach the decision making process?
o Who did you involve and why?
• Tell me about a time when a project you were leading went off track from a schedule or scope perspective.
o What was the problem?
o What did you do? How did you approach it?
o What was the outcome?
o What is your approach to monitor progress?
• Tell me about a high pressured work related situation that you have been in recently.
o What was causing the pressure?
o How did you respond?
o Tell me about what you did personally and how you worked with your team and client during this time?
o What specific things did you do to make sure your response/approach was successful?
• Tell me about a situation where you had to confront an individual to deal with conflict related to an obstacle.
o How did you approach the conflict?
o What did you do to negotiate with the individual?
o What was the result?
• You’ve been assigned as Project Manager/Delivery Leader for a project. What specific things would you do or have you done in the past to lead and drive delivery versus track and manage?
o How did you balance the ability to leverage tasks while also leading overall delivery?
• Let’s talk about how you approach dependencies on a project.
o How have you exposed dependencies in the past?
o What have you done to manage and monitor these dependencies?
• What processes/structures do you use to plan projects? And manage projects?
o Tell me how you build a program plan and schedule.
o Tell me how you track to progress of a project.
• How did you go about understanding your client requirements?
o Is that your general approach?
o When has it not worked?
o What are the risks with it?
o How do you handle those risks?
• When beginning a project, tell me what you do to kick-off a project.
o What do you do?
o How do you communicate?
o Who do you communicate to?
• Tell me about a time when your recommendation or approach did not line up with the clients.
o Tell me a little more about the situation.
o What did you do?
o What did you do to reach a mutually agreeable outcome?
o How did you leverage and build on your past experiences, skills and knowledge?
• Describe how you transitioned a project after it had been implemented in production.
Client Management & Business Development
• How do you build trust with a client?
o Tell me about a couple of different scenarios.
o What were the common components?
o What did you do differently in the scenarios and why?
• Think about a time when you built trust with a client in a difficult situation.
o What were the obstacles?
o How did you overcome the obstacles to establish trust?
• What have you done when a customer fails to meet their obligations?
o Tell me about the situation.
o What did you do?
o What the result?
• You and the client agree on a particular course of action. The client then sends an email to many people with a different course of action. What would you do?
o Why?
• What do you do to understand your client’s priorities? What do you do to manage your client’s expectations?
o What do you do to make sure you meet your customer needs and exceed their expectations?
o How do you recognize your customer needs?
• Tell me about a situation where the client’s expectations were not met.
o Why?
o What did you do to resolve?
o What have you done since to ensure you’re setting and managing your client’s expectations?
• How have you focused on project delivery, but also identified new business opportunities?
• Tell me about a time when you were put in the middle of a political client situation that impacted the project.
o How did you recognize this situation?
o What did you do to navigate the politics?
o How did you manage the impact of these politics on the project?
• Have you ever written a contract and statement of work? What is the difference? Why are they important?
Communication
• Tell me about a time when you had to adapt your style to work well with a client or team member.
• How do you balance and work through client needs in addition to team needs?
o How do you approach?
o What have been some of the challenges you’ve experienced in the past?
o What have you done to overcome these challenges?
o How have you approached communications between these two groups?
• Tell me about an experience you’ve had in the past where there was a miscommunication across teams that impacted project delivery.
o How did you identify?
o What did you do to resolve?
• Think about a difficult situation where you had to communicate sensitive information?
o What was the situation?
o How did you approach?
Resource Management
• What is your approach to coaching and developing team members?
o How do you give feedback?
o When do you give feedback and in what situations?
o How do you give feedback?
• Can you tell me about a situation in the past when you had to discipline a team member or address a significant performance problem?
o What did you do?
o How was this received?
o Was there any impact to the rest of the team?
• What have you done in the past to develop a positive, collaborative team environment?
• What is the difference between project management and project leadership?
o What do you think makes a good leader?
o In your personal style, how do you emulate these characteristics?
o Provide examples of specific situations and behaviors.
• Describe a situation where you had to deal with difficult people on your last project.
o What as difficult about them?
o How did you handle the situation?
o What was the result?
o What did you learn from the situation?
• Think about a situation when morale was low on one of your teams.
o What was the situation?
o How did you address it?
o What would you do differently in the future to prevent this situation?
